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Talk about an amazing experience! The entire team at card father is so incredible with how they treat their customers and products. Today was the owner Gary, Mike and Gary's daughter. (Lovely and intelligent young lady who is clearly learning great things from her father.) They where all so kind and so helpful. I've shopped here only once before and was recognized when i walked in the door. When i told them what i was looking for they where quick to help me out. I'm new to this hobby and finding stores like this with teams so dedicated to making sure everyone is welcome has been such a great discovery. Thank you so much to the team at card father and the community you help foster! Please keep doing your good work.
Update: Given their response, I visited them again, and I do not think anything was improved. I did not see interesting cards in the showcase(mostly locals, like a Donovan Mitchell insert for $30), and sealed products had unreasonable prices (like $15 for a single pack of prismatic evolutions). In my view, the strengths of a local card store should be offering better prices than online and giving customers the freedom to choose their own boxes. Unfortunately, this store does neither. Hopefully they genuinely consider improving,. Being a well-known 'hype shop' is not an excuse for overlooking what really matters to local customers. ------------------------------------------------------------------------------------------- Store was remodeled with a great design so decided to stop by. Environment - The store is clean and well-organized and I really like it. Many showcases inside grouped by sports/Pokemon. There's a big Pokemon showcase, which looks cool. Singles Selection - Since I am a follower of Ryan's Youtube Channel and their social medias, I always found them buying cards and selling online. However, when I go to the store, I do not find many interesting cards in the showcases, mostly local players. I understand that local players cards are good sales here, but maybe more options in the future? For now when I look at those showcases I feel I am standing at Midwest cards but with worse displayed singles. Prices - Sealed hobby boxes are priced fairly. Singles and packs are relatively expensive comparing to other places. They do not negotiate singles price at least from what I've seen, which is completely different from my experience with them at card shows. So if you want to buy singles from them, I do recommend going to their booth at cards shows, but not at the store. Customer Service - Staff there are fine. They greeted me and asked if I need anything. However, when I asked the staff that I am interested buying a hobby box and want to pick one by myself, they refused and only want to sell the one they handed to me. This is weird and I have never had this kind of situation in other stores. Events - I like the trade night host by the store, and which they can host more in the future. Location - Limited parking spots behind the store. Usually hard to find parking spot when the store is busy or hosting events. Overall I rate this store with 2 stars. I like the store environment and the events they host, but I really hope they can improve other parts I mentioned in this review. I enjoy talking and trading with them at card shows, but the store itself is not as good as expected. I do not plan to revisit for now but look forward to a better CardCollector2.