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Edit: Owner messaged and resolved my issue within minutes of this review. Thank you for your help resolving this issue and caring for your customer. I will be back to buy more products. I've made several purchases at game nerdz and tonight they really let me down. I bought a crown zenith pikachu vmax box for $80 and they immediately bagged and gave it to me. I pulled it out when I got home and the back of the box is all beat up. I called (within an hour of the purchase) and asked if I brought it back in tomorrow if they could just swap it out with a better condition one and they said no. They care more about the policy than keeping a customer especially when it's their fault the box was damaged in the first place. You guys lost my business. Seriously not okay.
