Rude Workers & Unprofessional The reviews on this place are true. Dont waste your time here... Worst card shop ever...... The Owner doesn't like kids in the store. So be aware.
1850 North Placentia Avenue
Placentia, CA 92870
United States
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So far from what I can see and understand this place has absolutely no right being as rude as they are to people. I highly do not recommend going here because they have no understanding of what good customer service is and it shows. The way this guy conducts business is absolutely appalling.
Purchased a table online. It was gonna be my first time setting up at Diamond 9. I came down with a sinus infection Sunday night, and tried to fight it off, took Monday - Wednesday off of work to be able to rest up and come into setup for my table I purchased. I called and no answer both Tuesday afternoon and Wednesday. So Wednesday after they didn’t answer I walked in. They took my number down and said they call me back. They didn’t call me back. It was 4pm so I figured I’d go speak with the owner myself. He assured me his policy was online and he just said that twice and said yeah, sorry. He didn’t want to reschedule my table for a future date. Basically took my $30 and smiled and said to leave there was nothing he could do. Yes I know what your policy says. But as a business owner you treat your clients with respect. Answer your business phone. Had you answered yesterday, Tuesday 24 hours before I would’ve been able to reschedule. What’s the difference??
