Utah Valley's cherished tradition, The Dragon's Keep, is your place to share memories, hobbies, and passions. Join us at our four locations with 30+ years of de
I love local game shops but the prices on Pokemon cards here is outrageous. I’ve seen them priced higher than scalpers! I want to be able to support smaller local businesses instead of scalpers but with prices like these I’m just hoping I come across a restock at Walmart👎🏼
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Disappointed in Return Policy Transparency I’ve been a longtime supporter of local game stores, and I always try to shop small when possible. Unfortunately, I had a disappointing experience at Dragon’s Keep recently. I purchased a sealed Final Fantasy “Counter Blitz” Commander Deck (MTG), and when I tried to return it — still sealed and in its original packaging — they refused. I was told they’ve “been burned” on this product before and therefore wouldn’t accept a return. While I understand stores can set their own policies, this felt inconsistent and arbitrary — especially since no formal return policy was posted or communicated during purchase. What’s more concerning is that this product is being sold at well above MSRP, which likely played a part in the refusal. For a customer-focused hobby shop, I expected clearer communication and more reasonable policies. If you're looking for transparent pricing and a posted return policy, I suggest checking out Game Grid in Lehi. They’ve always been fair and upfront in my experience. I hope Dragon’s Keep considers posting a clear return policy and applying it consistently across all items. I really want to support local stores — but trust and clarity matter.
Honestly, really cool place. Good selection of games, they have comics and Manga and lotsnof cards. LOTS of cards. Magic is what I go in for generally and I am always happy to go. The staff are awesome as well. I have never had anything close to a bad interaction there.
