Ran in quickly to get a bathing suit after eating at Coot's. Fast professional friendly service. Excellent prices. Changed in dressing room and wore suit out to beach.
I want to say this was a great store filled with honest people, strong values, and a fair return policy—but unfortunately, that couldn't be further from the truth. My sister-in-law stopped in to buy three boogie boards for our family vacation, thinking we had forgotten ours. Not even a few steps from the counter—literally still inside with the receipt in hand—I called to let her know we already had the boards and didn’t need them. She immediately turned to return them, having never left the premises, and was told returns were not allowed. She even called the owner from inside the store, explaining the situation, but they still refused to take the items back. Sadly, this isn't an isolated incident—we later saw other reviews describing the exact same issue. It’s incredibly disappointing to see a business take advantage of people, especially vacationers who are likely on a tight budget and simply trying to enjoy their time with family. Refusing a return under these circumstances shows a total lack of flexibility, decency, and customer care. Even if you're in a pinch for beach gear, I urge you to take your business elsewhere—drive the extra distance or support a store that actually respects its customers. If this review stops even one person from supporting this shady business, it will have been worth writing. The community deserves better.
As I put my items on the counter, I had two items to the side to get a price. I saw the cashier ring up what I wanted and had already set my card on the counter because my grandbaby was shopping and I was just trying to get her out the store. The girl rang up the items and I said how much, she had stuck my card n and then said 62.66. as I asked her what the price of the two toys were she said oh they are 19.99 each. I said no I don't want them (2 toys) I said u can just refund the money back on card. She still literally had my card in her hand, receipt was printing! I said no, I ain't paying 19.99 for those can u please give me a refund. She called manager who said we don't do refunds. Not only was one of the 19.99 bubble blowers I was stuck with broke.... The other one is corroded where the batteries are and don't work either. So 40.00 for two toys that don't work!! That I didn't want to begin with! Might I add no signs visible saying no refunds! I bet I won't step foot back n there again. I have bought a lot in that store on a regular basis so hope my last 62.66 was worth it! Don't recommend !
102 Palmetto Boulevard
Edisto Island, SC 29438
United States
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