The staff is always very friendly, welcoming and helpful. Lots of MTG, DND and Kickstarteresque ttrpgs. Fairly decent selection of Warhammer products. I've successfully been able to get my kill team preorders in the past couple times I've tried. Fingers crossed I'll get the tomb world and the next several releases as well through them. I think it helps that they don't offer preorders via their online ordering system, which is great for local patrons like myself. For my fellow painters and modelers, they carry almost all of the new army painter (fanatic, speed paints 2.0, etc) and pro acryl lines along with their accessory products. At the time of this writing, they've begun carrying a very limited selection of AK interaction diorama products and play markers, which I'd like to see expanded to include their 3rd Gen paints and other weathering products/enamels/and if I'm being really greedy, some of the stuff from their publishing arm. No Vallejo products as of present but it would be great to see their paints being sold here too. I totally understand this isn't realistic given their available floor space and how quickly inventory may or may not turn around on these products for them as a retailer. Just wishful thinking. They host a community painting night on Wednesday which I have yet to attend given that I have a large home studio and primarily paint solo or have groups of friends over to paint but it's nice to know they do that and encourage it. Chicago and the suburbs have a great local model/miniature painting scene with active, multiple golden demon/other prestigious mini painting award winners and I've tried to encourage fair game to host these folks for classes, and offered their contact info, as an additional revenue stream for fair game and as an additional driver of foot traffic to the store and as a means to further encourage the growth of the painting community in the suburbs, but have yet to be successful as I've never run into the owners and the regular floor employees have told me I need to run it by them. My only minor complaint is that their products are all sold, as far as I can tell, at MSRP. I think this is a small price to pay for a well stocked, friendly, reliable local retailer. Most of what I purchase through them are paints/diorama products/GW stuff, so this isn't a huge deal as the typical online discount these products tends to be about 15% off MSRP.
Scalper prices. What’s the point of supporting a small business if they’re just taking advantage of their customers like scalpers do? You’re better off going to the pokemon center or a bigger retailer (target). Yes they also inflate their prices but not by comparing it to what it’s selling for at the moment. I edited it to make it two stars because they do have a limit of items you can get but the way they price is insane still.
The service is beyond outstanding at this store. I called in to inquire about their stock of Magic the Gathering: Final Fantasy and was even given the opportunity to put a specific item on hold since I was not able to make a trip out to the store until later within the day. When we picked up the item at the store, we were quickly helped and provided awesome advice on how to best store our new collection (we just started collecting cards)! This meant a whole lot to my husband and I, who have been excitedly awaiting the release of this beautiful collaboration. We plan to make more trips out to Fair Game in the future. Thank you!
I absolutely love the store. They have a wide selection of games for really great price prices. They have some very unique dice, especially if you play games like dungeons and dragons. I have two sets of dice from there and they’re amazing. Very high-quality! this place is also perfect. If you love games like magic the gathering the staff is very helpful. They’re always providing you with additional information recommendations in the cards. I have pulled from the shop for magic. The gathering alone have been insane. But above all, I will say their customer service has always been top-notch. They truly care about their customers and providing them with excellent service.
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