The owner here has the worst way of interacting with customers. He speaks to people as if he has more experience with them and pushes his own perception of how games should be played. This shop is honestly the absolute worst because of the people who work here, and I would not be surprised if they closed down. You’d have a better experience over at BRUTE FORCE GAMES. People there are really friendly and don’t force their own rules onto others.
This may be the most bizarre experience I have had in a store. -Large store but you can only explore about 10% of it. It is an absolute cluster and a shell of what looks like it could have been a cool place years ago. -Owner talks like he was some Hollywood star, all while having a large food stain on his shirt and a strong odor. Weird narcissistic rhetoric for literally no reason at all, not like anyone asked his opinion on anything… I simply asked for a price of something and down the rabbit hole I went. -Blatantly price gouges, he is well aware of it as he will get mad if you look up prices for comparison sake. Forgive me if I’m trying to see how much you are trying to fleece me for. Also I understand how hard it is to keep a retail shop running, I wouldn’t have minded paying an inflated price… not a 40% increase though. If you don’t want repeat customers that’s one way to do it. -The rhetoric that comes out of the owners mouth is amusing due to how bizarre it is but definitely not customer service worthy. -The box of cards I was trying to buy went from $120, then he changed his mind and said $130 and at cash out it miraculously went up to $140 before tax… for a box of pokemon cards that is $80 on eBay. A $60 gouge is absolutely crazy, unfortunately I was in a pinch and had to take it on the chin. According to the owner everything on eBay is fake, he has the real deal stuff and doesn’t weigh his packs. It’s almost as he gets off on lying and is so narcissistic he doesn’t believe you can see right through his BS. -Sir if you have to tell a customer you don’t weigh your packs over a dozen times, I’m starting to think you might weigh your packs. I never even asked nor cared as I am not a pokemon collector so not sure why it was repeated so much. Now that you made sure to show me your guilty conscience, I would assume you are doing some shady things other than price gouging. To be clear I really wanted to support a local shop, now I understand why this place has a 2.7 rating, do you know how hard it is to get a sub 3 star rating on google?! You blatantly have to try and be that bad. The entire vibe of the shop is just weird and not in a good way. This place should be studied.
This company scammed me at lvl up expo this year. I opened a 100$ pack of magic and it was already opened just like shown in the photo. When I took it back to them he said that the packs open themselves and I was like you’re actually joking. No packs do not open themselves. So yeah he’s a scammer. Do not buy from him. And guess what? I have a following online and I’ll be posting about you publicly!
3545 Midway Drive
San Diego, CA 92110
United States
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