Limited selection, poor customer service, and overpriced items. I recommend checking out other gaming shops in Boulder. This store claims to offer hassle-free returns on unopened items, but they didn’t honor that promise. I drove from Denver to buy a few board game miniatures. When I got home, I opened one box and realized the miniatures were unpainted—surprising, given the price was higher than most places selling the same item. At this price point, I thought these were the painted versions. I reached out about a return and was told the owner, Charlie, would handle it later that day if I came in after 2pm. I drove back (all the way from Southern Denver), but he never showed up. The staff was rude and only offered 50% back, even though the box and item were in pristine condition. The only thing I did was gently remove and reattach a small adhesive seal—no damage whatsoever. It looks the exact same as it did when I purchased the item the day before. Advice to the owner: If the product and packaging are in the same condition as when sold—especially within 24 hours—a full refund should be standard. This is the policy you advertise above the cash register and you didn't honor it. Bad experience. Shop elsewhere.
I’ve been overcharged on Pokemon singles more than once from this shop. The second time I caught it and got a $10 refund. Odd it happened more than once though. Also they charge over MSRP on new Pokemon packs. Go anywhere else honestly.
Great store with a lot of selection for paints and miniatures. They appear to have a lot of space in the back area devoted to events for TCGs and miniatures games. Strikes a good balance of a dense space of retail to browse through with lots of area to also play games at the store.
4800 Baseline Road
Boulder, CO 80303
United States
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