It has been a regular occurrence now that the young people employed have made rude or unnecessary comments when my son asks them a question. If it wasn't for the fact that they are on Broadway, we will never go back. Just an FYI for RC enthusiasts there is always the Lakewood store and the best one is the Aurora store, where we give most of our business to.
I purchased an RC plane on sale. I returned it due to it breaking in several places. Possibly fragile due to age? The gentleman working behind the counter agreed. Immediately offered me a return. I actually was surprised I was in a place that I didn’t have to argue about something. So I asked if he could give me store credit. And so he did. Something great about doing business in a local establishment and not online.
I have never been treated so poorly by a business I was spending money at. Strongly advise to go elsewhere. Even another Hobby Town would be great just not this location. I have never regretted supporting a local business or spending money more then I have with this spot.
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