Chain with hobby-related merchandise, including model airplanes, remote-controlled cars & games.
I decided to get a new rc car and could easily order online but I don't like waiting so I drove 30 minutes just to see what this store have, the car that I wanted was in stock different color I asked if I could open the box to see it but since is factory sealed he say no, so I look at pictures on line and I ended getting it, he hook me up with battery and charger, over all it was a pleasant experience looking forward to come back soon.
I came in 8/22/25 at 5:30pm to look for a charger for my 4s battery and possibly even buy a nice rc buggy id been eyeing online so i ask for help to find the charger I need and instantly the two guys there wanted to tell me nope we dont have it after just admitting they dont even know what a 4s port is. I say alright just let me look at the chargers myself and then dude shows me where they are and pulls out a charger that literally has a port right on it for the 4s battery and as im pointing at the exact port he proceeds to tell me nope we dont have it this charger only works for this specific port (and then points at only one of the 4 different port options available on that specific charging station, ignoring the one im pointing at). I then showed him a picture of the exact battery i needed to charge and he goes "no you can only get that charger off amazon". Just super short with me it genuinely felt like the two guys there agreed next person that comes in no matter what they want just say nah we dont have it. After i just made a 30 minute drive to the store and its like im being rushed out. I was nearly certain just at a glance you guys had exactly what I needed but im not gonna buy it with bro over my shoulder just saying nope that wont work for you nope we dont have it. Didn't even wanna look at the rest of the store after that just rude to me for no reason whatsoever both carried a heavy "i dont wanna be here" attitude. Of course i look it up later when I get home and yeah the exact charging station i needed you guys have in store at this exact location and I literally saw it in the display stand. Thanks for wasting my time today I wont come back. Yes I had some confusion, my apologies I am new to this hobby. However, either I could have got an adapter (which you guys have in stock, i posted a new picture) for that exact charging station, or I could have gotten the EcoPower Electron Mini charger, which has an xt60 output. You guys had what I needed, (I mean you basically have an option in stock for just about every rc battery under the sun at your store) just seemed like you werent willing to give me the time. It's a 1 hour round trip drive for me and I came home empty handed for no reason.
Got my first car here. The staff made some great recommendations and were very helpful. Ended up with a friend ECU after the first drive (no fault of the shop). They had me bring it back in and got me into a replacement the next day and I ended up buying another whole car. They were so friendly understanding and helpful, and even recognized who I was when I was walking up to the store from my phone call and had everything ready to go. I'll be a customer for as long as I stick with the hobby.
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