New River Comics & Games
4.5
(97 reviews)Online Store
Games Available
DigimonLorcanaMagic: The GatheringOne PiecePokemon
I preordered a Final Fantasy collector’s box from this store and never received it due to supposed stocking issues—right when prices went up. They never contacted me about the problem. I reached out multiple times via phone and social media, but got zero response until I involved my bank to dispute the charge. Shockingly, they even pushed back against my bank despite the fact that I never received the product or a refund. To make matters worse, they posted misleading statements on their social media claiming they would resolve issues, which was completely untrue. Do not trust this place. Be very wary.
19 West Main Street
Christiansburg, VA 24073
United States
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Never trust this place with your money. I pre ordered Final Fantasy MTG collectors boxes at an early price around $410 each. When the prices for the boxes almost tripled, they conveniently had stocking issues so they kept pushing me to cancel my order and ask for a refund. I had already lost $800 in value for each box by the time they decided to refund my order. I now asked for a refund and it’s been over a month with still no refund. I have opened a fraud claim on this place. DO NOT ORDER ONLINE FROM THIS SELLER. I am sure they kept the boxes waiting for everyone who pre ordered them to cancel, so they could sell at the new increased market price.
VERY SHADY. Do not recommend. He took my money for months and once the product was released he kept lying about it being delayed over and over. Even when I requested a refund he said he would, he still still didn't after several days. I had to get the bank involved otherwise he would've stolen my money. Please do not risk it. It's not worth it.