“We have been serving collectors since 1981. We carry a wide variety of sports cards, non-sports cards, gaming, collector supplies and sports memorabilia.”
Horrible customer service. Called to make sure they had the correct sets that I was looking for and got a snarky response “I can’t tell you that information, you have to come in?! What kind of bs response is that. Also they closed 20 minutes early after I took a long Trek over here and was completely ignored. Jordan who I’m pretty familiar with from past years used to be great but this card shop has gone to complete dumps. Not only is the customer service bad every time I encounter this place but their prices are obscenely inflated. Was going to spend over a rack on booster boxes but I’ll take my business elsewhere. Try coast cards in half moon bay or gametime in Santa Clara. Those are the shops that are going to thrive in the future. Unfortunately this one will definitely be closing due to these circumstances and how they treat customers. 0 stars never coming back
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We frequently visit this store with my son. This past visit, the store owner with the long white beard kept following my son around looking over his shoulders as he was exploring the store collection. Initially I thought he was trying to help but he got angry at checkout. Then he proceeded to say that he’s rather not have my son ever come into the store. Confused, I interjected and when I asked him what’s wrong he said my son was touching the packs and would ruin them. What!?!? How else is somebody supposed to checkout collections. I said I understand, but let him know that was no way to talk to a young kid. If he had a problem, I was nearby and he should have let me know. He further escalated his tone and which point I told him we won’t be buying what we had picked and be subject to such indecency and rudeness. He further escalated it and told us to take a walk out of the store. I have never experienced such horrible customer service and rudeness targeted towards kids! Do yourself a favor, stay away and keep your kids safe.
I do laundry every weekend next door.I go to buy something for my son in laws. Everytime I go in there the Asian owners follow me around and the cherry on the cake is their hella rude! A little math problem.. twenty dollars every weekend is 80.00 per month.times 12 months.. almost a grand... sorry I won't ever patronizing your store .. learn customer service and manners ...
