
Excellent staff! They take great care to meet and exceed the needs and wants of the customers. Great selection of current and back issue comics, hobbyist/tabletop/TCG supplies. Always a pleasure to spend time here.
I have been here a lot and they used to be very helpful and nice. After the pokemon boom however I haven’t had a single good experience. There are two ladies that work there, one being the manager and they are both super unpleasant. Every tim I talk to them they speak to me like they would rather be doing anything else. Today was the last time I will ever be visiting their store. There was a prerelease at 6 today and me, my wife, and friend arrived at 6:04. In the 4 minutes it took us to get our stuff from the car and walk in they had already sold all three of our spots. Not only does this make 0 sense timewise as thats a little over a minute per transaction. We were told that there was nothing they can do because of their stupid “No refunds” rule. One employee tried to offer us store credit as he seemed to actually care however, one of the ladies claiming to be the store manager came over and started to raise her voice at my friend and argue with him telling him that “you could never run a store like this, do you even know what it takes to run one?” and being very rude to me when I went to ask “why do you charge people online and then when they aren’t there at the exact dot sell the spot a second time to someone else.” I was met with a raised voice and her shoving her phone in my face telling me to “read it and weep” I was extremely nice to the other employees as I understand they can’t really do anything when their boss is standing on the other side of the counter pretty much fighting a customer. These types of people should NOT be welcome in the community and they suck the fun out of anything TCG related. I will not be coming to this store ever again. I would rather drive an hour and thirty minutes further to go to ANY card shop in atlanta then stop and deal with this shop ever again.
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