The young man behind the counter was very helpful, knowledgeable, and went above and beyond with the kites we bought. Took our kites (2) to the beach to fly them. Kite #1 went up and flew as expected. Kite #2 was a dive-bombing dud. So, we went back to the shop with the kite and video footage of the dive-bombing kite. The young man checked the kite and determined that he needed to accompany us to the beach to fly it himself! Off we went and he quickly determined that there was a defect with the way the strings were attached on the kite. Back at the shop he provided a replacement kite. We successfully flew the replacement kite. Mission accomplished! That's customer service!
My friends and I were in the shop last Saturday evening (03/08) before going to dinner. The gentleman behind the counter (I’m not sure, but maybe he was the owner?) was so helpful and kind. He gave us a demonstration in the store of this giant bubble sword. It was so cool. He addressed the issue of the ages of kids, how to make the big bubbles, etc. while we were talking about the kids we would be gifting it to. He was just very genuine and helpful. It’s a fun store and has such a range of toys and gifts! We will return here on our next Rehoboth visit. Thank you!
70 Rehoboth Avenue
Rehoboth Beach, DE 19971
United States
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